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Privacy Policy

 

Introduction

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Welcome to Modern Velvet Spaces Interior Design ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [www.modernvelvetspaces.com](http://www.modernvelvetspaces.com) (the "Site"), and use our services. 

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By using our Site and services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Site and services.

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Information We Collect

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Personal Information


We collect personal information that you voluntarily provide to us when you register on the Site, express interest in obtaining information about us or our products and services, participate in activities on the Site, or otherwise contact us. The personal information we collect may include:
- Name
- Email address
- Phone number
- Address
- Payment information
- Project details and preferences

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Automatically Collected Information


We automatically collect certain information when you visit, use, or navigate the Site. This information may include:
- IP address
- Browser type and version
- Operating system
- Access times and dates
- Referring website addresses
- Pages visited and time spent on each page
- Mobile device model

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Cookies and Tracking Technologies


We use cookies and similar tracking technologies to track the activity on our Site and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Site.

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How We Use Your Information

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Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:​

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  • Process your transactions.

  • Send you a confirmation and any updates or changes.

  • Administer promotions, surveys, or other site features.

  • Improve our website to better serve you.

  • Provide customer support.

  • Request feedback and contact you about your use of the Site.

  • Resolve disputes and troubleshoot problems.

  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

  • Increase the efficiency and operation of the Site.

  • Monitor and analyze usage and trends to improve your experience with the Site.

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Disclosure of Your Information

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We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

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By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

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Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

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Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

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Security of Your Information

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We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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Policy for Children

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We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.

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Options Regarding Your Information

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Account Information

You may at any time review or change the information in your account or terminate your account by contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

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Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you register your account with the Site.

  • Contacting us using the contact information provided below.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

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Contact Us

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If you have questions or comments about this Privacy Policy, please contact us at:

Modern Velvet Spaces

Email: design@modernvelvetspaces.com

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